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Privacy Policy

1. What Information We Collect
 
We may collect the following personal information when you interact with us:
 

  • Identity Information: Name, phone number, email, and mailing address

  • Appointment Details: Preferred appointment time, reason for visit

  • Health Information: Any relevant health information you provide when booking or contacting us

  • Payment Information: If applicable (for deposits or service payments)

  • Technical Information: IP address, browser type, pages visited, referral source, and time spent on the website

2. How We Use Your Information
 
We use your information to:
 

  • Book and manage osteopathy appointments

  • Respond to your inquiries and communicate updates

  • Provide quality care and keep clinical records (in compliance with healthcare regulations)

  • Send occasional newsletters or updates (if you opt in)

  • Improve our website and service delivery

  • Comply with legal and regulatory obligations

3. Consent and Communication
 
By submitting your information through forms or bookings, you consent to its use for the stated purposes. You may withdraw consent at any time by contacting us at the address provided at the bottom of this page.

4. How We Share Information
 
We may share information with:
 

  • Licensed osteopathic practitioners within Ripples OMT

  • Secure third-party services (e.g., booking systems like JaneApp or Cliniko, email platforms like Mailchimp)

  • Regulatory or legal authorities if required by law

 
We do not sell or rent your personal data.

5. How We Protect Your Data
 
We implement administrative, technical, and physical safeguards to protect your data. These include:
 

  • HTTPS encrypted web traffic

  • Secure cloud storage with restricted access

  • Trusted and compliant third-party providers

6. Your Rights
 
You have the right to:
 

  • Access your personal data

  • Request corrections or updates

  • Withdraw consent for communications

  • Request data deletion (unless retention is legally required)

 
To exercise these rights, contact us at:
Email: [insert contact email]
Phone: [insert phone]

7. Cookies & Tracking Technologies
 
We use cookies to enhance your browsing experience and collect anonymous traffic data via tools like Google Analytics.
 
You can disable cookies in your browser settings at any time.

8. Email Marketing
 
If you opt in to receive updates or newsletters, we will send you periodic emails. You may unsubscribe at any time via the link in the footer of the email or by contacting us directly.
 
We comply with Canada’s Anti-Spam Legislation (CASL).

9. Third-Party Links
 
Our website may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting any data.

10. Children’s Privacy
 
Our services are not directed to individuals under 16. We do not knowingly collect data from minors without parental consent.

11. Updates to This Policy
 
We may revise this Privacy Policy occasionally. Updates will be posted to this page with the revised effective date.

12. Contact Us
 
Ripples OMT
[Insert Business Address]
Email: [Insert Email]
Phone: [Insert Phone Number]
Website: [https://www.ripplesomt.com]

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